How do you ensure changes happen? How do you make your team accountable for what they do each day? That is what I discussed with Shireen Hilal. She is an adviser to professional services businesses and uses a variety of strategies to embed change. An […]

Difficult conversations are not just 1:1. Often businesses need to make changes that will affect many employees. In this episode I share my highlights from the conversation with Joe Perry and his lessons from working with trade unions and influencing change. I share tips that […]

Difficult conversations are not just 1:1. Often businesses need to make changes that will affect many employees. In this episode we talk about the importance of relationships to create trust and how to use them as the foundation for change together with processes and agreements. […]