Make Difficult Conversations Easy
Skills and tools for negotiation, personal impact, partnership building and influence that give you a commercial edge in a competitive world
Read my book. Get the Elephant Out of the Room
Buy the Book
Read the Book. Get the Elephant Out of the Room
Sales teams who avoid difficult customer conversations damage business value. Learn the skills that build respect and retain trust.
Speed up decision making, become more ambitious and deliver more value
Negotiation Performance
Negotiate confidently, assertively and skilfully. Learn how to be ambitious, respectful and negotiate complexity that delivers value and retains trust
Personal Impact & Performance
Run meetings that are memorable, impactful and influential. Learn to pitch, present and deliver proposals that create connections and solve real customer problems.
Strategic Relationship Performance
Re-ignite partnerships and unlock value that has remained hidden. Learn to expand relationships with key customers and partners and deliver more from your critically important relationships.
Team Performance
Speed up cross-functional working and remove barriers to true internal collaboration. Understand the barriers to alignment and create a learning culture designed for sustained performance and success.
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A Commercial Edge with Difficult Customers
We know you are running a great business and your teams are skilled and well-organised.
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But anyone can succeed when times are good and we are working with people we like.
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The business advantage comes from organisations who can succeed in the difficult moments and with difficult people
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These people are more demanding, put you under pressure, and who expect you and your teams to make additional allowances for them, and give them more.
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Their demands mean you lose value. You are unable to secure optimal contracts, they delay agreements and they damage sales results.
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Your teams need to be able to understand them, to connect with them and to influence them in order to remove barriers and secure business results.
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That is where your commercial advantage exists.
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Foxleigh helps your team feel confident that they can achieve anything.
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We teach the skills you need to build trust with difficult customers.
We empower clients to create impactful messages and to deal with stressful situations with confidence.
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We transform your commercial results through enhanced communication both internally and externally that shifts difficult customers into business partners.
We give you the skills and confidence to deliver the results you didn't believe you could.
Get a Commercial Edge with Even Difficult Customers
Our clients are experienced confident people with good products and good relationships.
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However business never stands still and competitors are evolving and adapting.
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Our clients are looking for a way to get an edge in sales and commercial results.
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We are passionate about giving people the confidence, skills and ambition to succeed in the critical moments when it matters.
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Our practical, involving programmes are delivered over time to enhance impact and implementation.
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We deliver workshops together with individual development programmes that embed understanding and provide opportunities for practice, self-awareness and personal development that stands the test of time.
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Our mixture of tailored solutions, case study led learning, personal development and personalised advice delivers a performance edge to any business large or small.
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We work across sectors because we are focused on the people at the heart of the deal and whether you have a large team or work alone, Foxleigh delivers impact, value and performance.
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To learn more get in touch or follow our social channels and newsletter
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Testimonials
Excellent course, Chris is brilliant. I learnt so much in such a short period. The training was engaging, challenging, fun - it had everything!
Rob - Alphega
Excellent course and filled with relevant content. Extremely well constructed and allows time for discussions and feedback. Active participation is a must and it allowed me to feel safe and show off my presention skills with love feedback without the fear of embarrassment. Chris and his team were brilliant. Made the course fun and constructive- loved the course
Jason - Sony
Easily the best training course I’ve done. I didn’t just learn from the agenda - I learnt from the examples and coaching, which has made me retain and use the skills gained. Yes it is an intense course, but I would eagerly do it again. Chris is also a fantastic teacher and a genuinely engaging person!
Hollie - Alliance
Negotiate contracts with assertiveness and confidence and in a way that builds respect and trust so that you can optimise deals
Host excellent, memorable and inspiring meetings that customers and colleagues value and that deliver on business goals
Get more from your established partnerships through curiosity, relationship building and ambition